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Shipping & Returns

Latest update: February 14th 2020

 

Returns

We accept returns within 30 days of the delivery. Returned products must be in their original condition. However, delivery costs will not be reimbursed (return shipping not included).

*Delivery

We only ship across Canada. For delivery elsewhere, please contact us at info@kimboo.ca. Delivery is made via Canada Post or another carrier from our Amazon distribution center. 24 hour deliveries are made on working days only, excluding holidays. We offer FREE standard shipping and expedited shipping ($ 5). Delivery times are approximate - delivery may take longer or shorter than indicated. A signature may be required upon delivery. We reserve the right to charge an additional fee for shipping to remote areas in Canada. If for any reason (for instance: wrong address or incomplete address), the package is returned to us, you agree to pay the return delivery costs as well as the original delivery costs.

 

Cancellation of orders

Please note that certain orders may be canceled at our own discretion if the product is listed at an incorrect price or for any other reason.

Yes we are open! FREE Shipping in 24 hours* 

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