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Shipping & Returns

Latest update: May 5th 2020

 

Returns

We accept returns within 30 days of the delivery. Returned products must be in their original condition. However, delivery costs will not be reimbursed (return shipping not included).

*Delivery

We only ship across Canada. For delivery elsewhere, please contact us at info@kimboo.ca. Delivery is made via Canada Post. We offer FREE standard shipping and expedited shipping ($ 10). Delivery times are approximate - delivery may take longer or shorter than indicated. We are not responsible for Canada Post delays. A signature may be required upon delivery. We reserve the right to charge an additional fee for shipping to remote areas in Canada. If for any reason (for instance: wrong address or incomplete address), the package is returned to us, you agree to pay the return delivery costs as well as the original delivery costs.

 

Cancellation of orders

Please note that certain orders may be canceled at our own discretion if the product is listed at an incorrect price or for any other reason.

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