Shipping & Returns
Latest update: December 9th 2020
We accept returns within 30 days of the delivery. Returned products must be in their original condition. However, delivery costs will not be reimbursed (return shipping not included).
We ship across Canada and the USA. We do not ship to the remote areas of Newfoundland and Labrador, Nunavut and PO boxes. We ship in less than 48hrs (processing time), except pre-orders. We offer FREE standard shipping and expedited shipping (additional fee of 5$). Delivery times are approximate – delivery may take longer or shorter than indicated, especially in November and December (holiday period). We are not responsible for delays. We reserve the right to charge an additional fee for shipping to remote areas in Canada or USA. If for any reason (for instance: wrong address or incomplete address, missing buzzer number), the package is returned to us, you agree to pay the return delivery costs as well as the original delivery costs.
Cancellation of orders
Please note that certain orders may be canceled at our own discretion if the product is listed at an incorrect price or for any other reason. Orders for which a shipping label has been already created or orders that are already shipped out cannot be canceled.